Refund and Return Policy

Thank you for shopping with Moreseys.

Faulty or defective products

We accept returns only when a product is faulty or defective. Please contact us at moreseys.brand@gmail.com within 3 days of delivery and include your order number, a description of the fault, and clear photographs or video where possible.

After we review the issue, we will provide return instructions. The customer is responsible for the return shipping cost for a faulty product. Once the item is received and inspected, we will contact you about the outcome and any approved remedy.

Change-of-mind returns

We do not accept returns or exchanges for change of mind, incorrect size selection, or preference changes. Please review the size information and product details carefully before ordering.

Delivery

We aim to deliver orders within 4–5 business days. Delivery charges are calculated and shown at checkout.

Contact

For return or order questions, contact moreseys.brand@gmail.com.